Mortgage intermediaries play an important role in helping people find the right mortgage for their needs. To better understand the role of mortgage intermediaries, the British Bankers’ Association (BBA) and the British Data Research Centre (BDRC) have announced a joint research study. The study will focus on the experiences of mortgage intermediaries and their customers.
The research study will be conducted by BVA BDRC, a leading market research and data analytics company. BVA BDRC will be interviewing mortgage intermediaries and their customers to gain insight into the current market. The research will cover topics such as customer satisfaction, customer service, product knowledge, and the overall experience of using a mortgage intermediary.
The research study is part of a larger effort by the BBA and BDRC to improve the mortgage market. The research will provide valuable insight into the experiences of mortgage intermediaries and their customers. This information will help the BBA and BDRC to develop better policies and regulations to ensure that consumers are getting the best possible advice and service when it comes to finding a mortgage.
The research study is expected to take several months to complete. After the research is completed, the BBA and BDRC will use the findings to develop new policies and regulations that will benefit both mortgage intermediaries and their customers.
The BBA and BDRC are committed to providing consumers with the best possible advice and service when it comes to finding a mortgage. The research study being conducted by BVA BDRC will help them to do just that. By gaining insight into the experiences of mortgage intermediaries and their customers, they can develop better policies and regulations that will benefit everyone involved in the mortgage process.